Privacy Policy

Leeroosa ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices and rights available to you.

1. Information We Collect

Identity & Contact: name, email, phone number, billing & shipping addresses, date of birth (optional).
Account: username, hashed password, profile photo, preferences.
Order & Payment: order details, items purchased, transaction ID (NOT your card / bank credentials).
Device & Usage: IP address, browser type, device identifiers, pages visited, referring URL, cookies.
Communication: messages you send us via contact form, chat, email or SMS.

2. How We Collect It

Directly from you when you register, place an order, contact us or subscribe.
Automatically via cookies and analytics tools when you browse the site.
From third-party services such as login providers (Google, Facebook) and payment gateways (only the order metadata, not credentials).

3. How We Use Your Information

Process & deliver your orders, including notifying you about status changes via SMS / WhatsApp / email.
Provide customer support and respond to your queries.
Personalise your experience (recommendations, recently viewed, wishlist).
Detect, prevent and respond to fraud, abuse and security issues.
Send transactional and (with your consent) marketing communications.
Comply with legal obligations including tax and accounting laws.

4. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember your cart, analyse site usage, and improve performance. You may disable cookies in your browser, but some site features may not function correctly without them.

5. Sharing of Information

We do NOT sell your personal information to third parties. We share your data only as needed with:

Payment gateways (e.g. Razorpay, Stripe) to process transactions.
Courier partners (Delhivery, BlueDart, etc.) to fulfil shipments — limited to your shipping name, address and phone.
Communication providers for sending email and SMS / WhatsApp notifications.
Analytics & security vendors (e.g. Google Analytics) under strict data-processing terms.
Legal authorities when compelled by valid legal process.

6. Data Security

We use industry-standard security measures including TLS / HTTPS encryption, hashed password storage, and access controls to protect your information. No method of transmission or storage is 100% secure, but we work hard to safeguard your data.

7. Data Retention

We retain your information only as long as needed for the purposes described, or as required by law (typically 7 years for transactional records under Indian tax law). You may request deletion of your account at any time.

8. Your Rights

You have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete information from your account settings.
Request deletion of your account and associated data (subject to legal-retention obligations).
Opt-out of marketing emails / SMS at any time by clicking "unsubscribe" or replying STOP.
Lodge a complaint with the relevant data-protection authority.

To exercise any of these rights, contact us at support@leeroosa.com.

9. Children's Privacy

Leeroosa is not intended for users under 18. We do not knowingly collect personal data from children. If you believe a minor has provided us with information, please contact us so we can delete it.

10. Third-Party Links

Our site may contain links to other websites whose privacy practices may differ from ours. We are not responsible for the content or privacy practices of those sites.

11. International Transfers

Your data is primarily stored on servers located in India. Some service providers may process data in other jurisdictions; in such cases, we ensure adequate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date below indicates the most recent revision. Continued use of the site after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or our handling of your personal data, please reach out:

Email: support@leeroosa.com
Phone:
Address:

Last updated: 25 May 2026